Repair & service · Florence, SC

Solar panel repair in Florence, SC

If your system stopped working

We diagnose and repair solar systems in Florence including ones we did not install. Most production problems come down to an inverter fault, a tripped disconnect, vegetation growth or a monitoring failure rather than the panels themselves, and several of those are inexpensive to fix. The assessment is free, and if repair is not economic we will tell you.

Written by , Owner & CEO Reviewed by Drew Taylor, Owner & Sales Director Updated July 2026

30+ yrscombined team experience
~450combined experienced installs
Lifetimefull-system + roof-penetration warranty
StatewideSC-based crews, callbacks within the hour

Local failure patterns

What actually fails in Florence

Florence repair calls are dominated by two things: heat and neglect. Pee Dee summers push inverters hard, and units installed in unventilated spaces or in full afternoon sun fail earlier than their rating suggests. Ask us to look at where the inverter sits as well as what it is doing, because relocating or shading it is frequently a cheaper intervention than replacing it a second time in five years.

The neglect half is more recoverable. Plenty of systems here have monitoring that has never been properly commissioned, so nobody has ever seen what the array actually produces. We start there, rebuilding the production record from whatever data exists, because on a system with no history the fault is usually identifiable from the shape of the output long before anyone gets on the roof.

The physical conditions help. Pee Dee lots are generously sized with pines around the house rather than over it, so full-day shading is less common than in the older coastal markets and the shade-versus-equipment question is usually easier to settle. Where the meter sits on Duke Energy Progress or on one of the surrounding cooperatives, we confirm the account before any repair that changes capacity or inverter model.

Written for Florence specifically. Your own roof, bill and meter still decide the answer, which is what the free assessment settles.

Orphaned systems

Your installer closed. Your system is still yours.

South Carolina has roughly fifteen years of installed rooftop solar behind it, and a good number of the companies that sold those systems are no longer trading. If you are searching for repair in Florence because the number on your paperwork does not connect any more, you are not in an unusual position.

Here is the honest picture on your coverage. Manufacturer warranties on your panels and inverter usually survive, because they attach to the equipment rather than to the installer, and they are often 25 years on panels. What does not survive is the original company's workmanship warranty. Nobody can honour that on their behalf, and any company telling you otherwise is not being straight with you.

What we can do is diagnose the fault, tell you which manufacturer coverage still applies and help you make the claim, quote honestly for anything not covered, and stand behind our own work with our lifetime warranty on what we install or reinstall.

Bring whatever paperwork you have, even if it is incomplete. Panel and inverter model numbers and the install date are the useful parts, and we can read most of that off the equipment if the documents are gone.

What our warranty covers

What usually goes wrong

Six causes, in roughly the order we find them

  1. 01

    Inverter fault or end of life

    The most common single point of failure, and usually not the panels.

  2. 02

    Microinverter or optimiser failure

    Shows as a few panels underproducing rather than a total outage.

  3. 03

    Tripped breaker or open disconnect

    Sometimes the whole problem. Worth ruling out before buying anything.

  4. 04

    Vegetation growth

    Common in Florence: pee Dee lots are often generously sized with pines around the house rather than over it, so full-day shading is less common here than in the older coastal cities.

  5. 05

    Roof leak around penetrations

    Poor original flashing, usually surfacing years later.

  6. 06

    Monitoring or comms failure only

    Production is fine but you cannot see it, often after a router change.

Notice how many of these are not panel failures. Panels are the most durable part of a solar system and usually the last thing at fault. The full diagnostic sequence is set out in what to check when a system stops producing, and inverter replacement covers the most common finding in detail.

Roof replacement

Panel removal and reinstall in Florence

One sequence, one party accountable for the roof and the array, and our roof-penetration warranty on the result. What a detach-and-reset involves generally is covered in removal and reinstallation for roof work.

Inland, so salt exposure is not a factor and wind loading is lower than on the coast. Florence County structural review and South Carolina code still apply. A reinstall is also a chance to correct mounting that was marginal the first time.

One thing to know before you plan a reinstall: if your system has to be re-interconnected, Duke Energy Progress's current Duke's current residential solar rate structure terms may apply rather than the terms your system was originally signed up under. That is worth understanding before you commit to a sequence, and we will walk you through it.

Solar roofing and roof-first projects · current Florence interconnection terms

Maintenance

What actually needs doing here

Solar is low-maintenance, not no-maintenance, and Florence has its own list.

  • 01

    Watch your monitoring monthly

    The cheapest maintenance there is. A fault caught in a month costs you a month of production, not a year.

  • 02

    Vegetation, annually

    Pee Dee lots are often generously sized with pines around the house rather than over it, so full-day shading is less common here than in the older coastal cities.

  • 03

    Rain does most of the cleaning

    Panel washing is oversold. Pollen season is the exception worth a look.

  • 04

    Inspect after severe weather

    Wind-lifted modules and loosened attachments are not always visible from the ground.

  • 05

    Inverters are consumables

    Budget for one replacement across the system's life. That is normal, not a defect, and it is the most common repair we do.

  • 06

    Keep your documents

    Model numbers, install date and interconnection paperwork make every future service call cheaper and faster.

  • 07

    What the weather does here

    Hot Pee Dee summers drive heavy cooling load through the afternoon, and storms coming inland off the coast still cause outages on this part of the grid.

  • 08

    Re-approval with Duke Energy Progress

    An inverter swap or a capacity change usually means notifying Duke Energy Progress, and Pee Dee Electric Cooperative and other cooperatives serve surrounding addresses, so we confirm the account first. Exports credit at roughly 2.6–4¢ per kWh against your full retail rate (July 2026), which is also why a system running at reduced output costs more than it looks like it does.

  • 09

    Permit position in Florence County

    A building permit and a separate electrical permit for a rooftop system. Like-for-like component swaps often do not, but a design change does, and we establish which applies before quoting.

Florence solar repair FAQ

Repair questions from Florence homeowners

My solar installer went out of business. Can you service my Florence system?

Often yes. We diagnose systems we did not install, and this is one of the most common calls we get in South Carolina. What we cannot do is honour another company's workmanship warranty, and we will be straight with you about which parts of your original coverage survive. Your panel and inverter manufacturer warranties usually do, and they transfer with the equipment rather than the installer.

Why has my solar production dropped?

The common causes, roughly in order: an inverter fault or end of service life, a tripped breaker or disconnected string, shading from vegetation that has grown, soiling, a failed optimiser or microinverter on one or more panels, or a monitoring fault where production is fine but reporting is not. A diagnostic visit distinguishes these. Several are inexpensive fixes.

Do I need to remove my panels to replace my roof in Florence?

Yes, panels have to come off and go back on, and it is worth planning as one project rather than two. We remove and store the array, coordinate with the roofing work, then reinstall and recommission with fresh flashing and roof-penetration detail. Doing it as a single sequence avoids paying twice for scaffolding and avoids gaps in who is responsible for the roof.

Can you repair panels damaged in a storm?

We assess storm damage and document it for an insurance claim, which matters on the coast. Individual panels can usually be replaced, though matching a discontinued model sometimes means replacing a string. Micro-cracks are not always visible from the ground, so we test electrically rather than judging by eye.

Is it worth repairing an older system or replacing it?

It depends on the fault and the age. An inverter replacement on a healthy ten-year-old array is usually worth it. Widespread panel degradation or a system that was undersized to begin with can favour replacement. We will give you the honest comparison including what Duke Energy Progress's current Duke's current residential solar rate structure terms mean for a new interconnection, because that has changed since your system was installed.

Do you charge for a diagnostic in Florence?

The initial assessment is free and there is no obligation. If the fix is straightforward we will tell you what it is. If it needs parts or significant labour we will quote it before doing the work, and if the honest answer is that repair is not economic we will say that too.

Free, no-pressure diagnostic

Find out what is actually wrong with your Florence system

Tell us what you are seeing and we will diagnose it, including systems we did not install. If the fix is cheap we will say so, and if repair is not economic we will tell you that instead.

Mon–Sat, 10am–6:30pm ET · We typically follow up within the hour.

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